Terms & Conditions

Effective Date: 22/03/2025

Welcome to Blindstore. By accessing our website, purchasing our products, or using our services, you agree to comply with the following terms and conditions. Please read them carefully.

1. Products and Services

Blindstore specializes in custom window coverings, including blinds, shades, and shutters for residential and commercial spaces. We strive to provide high-quality products tailored to customer needs.

• All products are custom-made and non-refundable once production begins.

• Colors and materials may vary slightly from sample images due to manufacturing processes.

• Blindstore reserves the right to refuse service or cancel orders at our discretion.

2. Ordering and Payments

• Orders are placed via our website, phone, or in-store consultations.

• Full or partial payment is required before production begins.

• We accept major credit cards, e-transfers, and other approved payment methods.

• Prices are subject to change without notice, but confirmed orders will not be affected.

3. Shipping and Delivery

• Estimated delivery times will be provided at the time of purchase.

• Delays caused by suppliers, shipping carriers, or unforeseen circumstances are not the responsibility of Blindstore.

• Customers must inspect products upon delivery and report any defects within 48 hours.

4. Returns, Cancellations, and Warranty

• Since our products are custom-made, returns and cancellations are not accepted after production begins.

• If a product arrives damaged, we will replace or repair it under our warranty policy.

• Warranty terms vary by product; details will be provided at the time of purchase.

5. Messaging Terms

By opting into our messaging service, you agree to receive text messages regarding:

• Promotions, discounts, and marketing content

• Appointment scheduling and order updates

• Customer service and support

Message Frequency: 1-2 messages per week (may vary).

Cost Notice: Message and data rates may apply.

Opt-Out: Text STOP to unsubscribe.

Help: Text HELP or visit https://blindstore.ca/

6. Privacy Policy

Blindstore values your privacy. We collect and store customer data only for order processing and customer support. We do not share or sell your information to third parties. For more details, visit our 

https://blindstore.ca/privacy-policy.

7. Limitation of Liability

• Blindstore is not liable for improper installation, incorrect measurements provided by customers, or damages caused by misuse.

• We are not responsible for any incidental or consequential damages arising from the use of our products.

8. Changes to Terms and Conditions

Blindstore reserves the right to modify these terms at any time. Updated terms will be posted on our website. Continued use of our services implies acceptance of any changes.

By placing an order, using our services, or opting into our messaging system, you agree to these Terms and Conditions.

10. Contact Information

For any questions about these terms, please contact us:

Blindstore Ltd.

2015 Robertson Road, unit 2, Ottawa, ON, K2H 5Y7

Email: info@blindstore.ca

Phone: (613) 627-3032

Website: https://blindstore.ca/